This Privacy Policy describes how 198kiss ("Platform", "we", "us", "our") collects, uses, stores, and protects the personal information of Members and visitors who access or use the 198kiss website and associated gaming services. By registering for or using a 198kiss account, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this Policy, you should cease use of the Platform immediately.
A plain-language summary of the core data protection principles that govern how 198kiss handles your personal information.
All personal data stored by 198kiss is encrypted at rest using AES-256 standards. Data transmitted between your browser and 198kiss servers is protected by TLS 1.3 encryption. Your login credentials are never stored in plain text.
198kiss does not sell, rent, or trade your personal data to third-party marketers. Data is only shared with carefully selected service providers under strict contractual data processing agreements — never for marketing purposes without your explicit consent.
198kiss only collects the personal data that is necessary for the lawful operation of the Platform, fulfilment of regulatory obligations, and delivery of services. We do not collect data beyond what is required for these purposes.
Members may request a copy of their personal data held by 198kiss and may request corrections to any inaccurate information. Requests are processed within thirty (30) days of submission to our support team.
Subject to our legal retention obligations, Members may request the deletion of their personal data upon permanent account closure. Data required for AML compliance, fraud prevention, or dispute resolution may be retained for the legally mandated retention period.
198kiss processes personal data in compliance with applicable international data protection frameworks. Our data handling practices are reviewed periodically by our compliance team to ensure ongoing alignment with evolving regulatory requirements.
For the purposes of this Privacy Policy:
198kiss collects Personal Data in the following categories, depending on the nature of your interaction with the Platform:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, MyKad or passport number, nationality | Account registration; KYC verification |
| Contact Data | Malaysian mobile number, email address, residential address | Account registration; profile updates |
| Financial Data | Bank account details (e.g. Maybank, CIMB), e-wallet IDs (TnG, Boost, GrabPay), transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, browser type, device model, operating system, session timestamps | Automated collection via server logs and cookies |
| Usage Data | Pages visited, games played, bet history, time on Platform, feature interactions | Automated collection via analytics |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support interactions |
198kiss does not collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information) unless specifically required for responsible gaming programme compliance and only with your explicit consent.
198kiss processes your Personal Data for the following purposes:
198kiss processes your Personal Data on the following legal bases:
5.1 Active Accounts. Personal Data is retained for the duration of your active 198kiss membership plus any applicable post-closure retention period required by law or regulation.
5.2 Post-Closure Retention. Following the permanent closure of your account, 198kiss retains transaction records, KYC documentation, and AML-related data for a minimum of five (5) years in accordance with standard financial services regulatory requirements. This retention period may be extended where 198kiss is subject to an ongoing legal obligation, investigation, or dispute.
5.3 Marketing Data. Personal Data processed solely for marketing purposes is retained only for as long as your marketing consent remains active. Withdrawing marketing consent will result in your data being removed from marketing lists within thirty (30) days.
5.4 Technical and Log Data. Server logs, IP address records, and session data are retained for up to twelve (12) months for security and fraud prevention purposes, after which they are anonymised or deleted.
6.1 Service Providers. 198kiss engages third-party Data Processors to assist in delivering Platform services. These include payment gateway operators (processing MYR transactions via DuitNow, FPX, and e-wallet providers), game technology providers, cloud infrastructure providers, and customer support software vendors. All third-party processors are bound by data processing agreements that restrict their use of your Personal Data to the specific services they provide to 198kiss.
6.2 Regulatory Authorities. 198kiss may disclose Personal Data to relevant regulatory authorities, law enforcement agencies, or licensing bodies where required by applicable law, court order, or regulatory directive. Such disclosures are made only to the extent required and are logged for audit purposes.
6.3 No Commercial Sale. 198kiss does not sell, rent, lease, or otherwise transfer your Personal Data to third parties for their own commercial or marketing purposes under any circumstances.
6.4 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of the assets of 198kiss, your Personal Data may be transferred to the successor entity. You will be notified of any such transfer and the applicable privacy terms of the successor entity.
7.1 Types of Cookies Used. 198kiss uses the following categories of cookies and similar tracking technologies:
7.2 Cookie Management. You may manage cookie preferences through your browser settings. Disabling functional or analytics cookies may limit your ability to use certain features of the 198kiss Platform. Strictly necessary cookies cannot be disabled without impairing Platform functionality.
8.1 Technical Measures. 198kiss implements industry-standard technical security measures including AES-256 data encryption at rest, TLS 1.3 encryption in transit, multi-factor authentication for internal system access, web application firewalls, intrusion detection systems, and regular third-party penetration testing.
8.2 Organisational Measures. Access to Personal Data within 198kiss is restricted on a strict need-to-know basis. Staff with access to Personal Data undergo regular data protection training and are bound by confidentiality obligations. Access logs are maintained and reviewed.
8.3 Breach Notification. In the event of a Personal Data breach that poses a risk to Member rights and freedoms, 198kiss will notify affected Members and relevant authorities within the timeframe prescribed by applicable data protection law.
8.4 Member Responsibility. While 198kiss takes all reasonable steps to protect your Personal Data, the security of data transmitted over the internet cannot be guaranteed absolutely. Members are responsible for maintaining the security of their own login credentials and devices used to access 198kiss.
198kiss may transfer your Personal Data to Data Processors located in jurisdictions outside of Malaysia, including cloud infrastructure providers and game technology partners operating from other countries. Where such transfers occur, 198kiss ensures that appropriate safeguards are in place, including standard contractual clauses or equivalent data transfer mechanisms, to ensure that your Personal Data receives an equivalent level of protection to that required under applicable Malaysian data protection standards.
Subject to applicable law and our regulatory retention obligations, you have the following rights in respect of your Personal Data held by 198kiss:
To exercise any of these rights, contact the 198kiss data protection team via live support or at support@198kiss.org. Requests will be acknowledged within five (5) business days and responded to within thirty (30) days.
The 198kiss Platform is strictly for individuals aged 21 years and above. 198kiss does not knowingly collect Personal Data from individuals under the age of 21. If we become aware that we have collected Personal Data from an individual under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has accessed or registered on 198kiss, please notify us immediately at support@198kiss.org.
198kiss reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. Material changes will be communicated to Members via email to their registered address or via a notice displayed prominently on the 198kiss Platform. The "Last Updated" date at the top of this Policy indicates the date of the most recent revision. Continued use of the Platform following notification of a material change constitutes your acceptance of the revised Policy.
For any questions, concerns, or complaints regarding this Privacy Policy or the way 198kiss handles your Personal Data, please contact our support team via the live chat facility on the Platform or in writing at support@198kiss.org.
If you believe that your data protection rights have been infringed and you are not satisfied with 198kiss's response, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
198kiss aims to respond to all data protection enquiries within two (2) business days and to resolve all formal complaints within thirty (30) days of receipt.
Explore 500+ verified casino games and a full MYR sportsbook knowing your personal data is handled with the same care we put into every aspect of the 198kiss platform. Fast payouts, 24/7 support, and a privacy-first approach for Malaysian players.
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